HIGH BROW BEAUTY & AESTHETICS - PRIVACY POLICY
5th March 2023
Our contact details
Name: High Brow Beauty & Aesthetics
Address: Unit 8 White Hart Arcade, Launceston, Cornwall, PL15 8AA
Phone Number: 07482542244
E-mail: hannah_burns@outlook.com
The type of personal information we collect
We currently collect and process the following information:
· Personal identifiers, contacts and characteristics (for example, name and contact details)
· Basic medical information
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
· To confirm/ contact you in regard to your treatment
· To ensure you have no medical/health issues that prevent you from having a treatment
· For alternative contact in case of an emergency
[If applicable] We also receive personal information indirectly, from the following sources in the following scenarios:
· Social media – to book/confirm your appointment
· Online consultation/consent forms prior to treatment
We use the information that you have given us in order to:
· Contact you if necessary
· Book/cancel/reschedule your appointment
· Confirm you are eligible for a treatment
·
We WILL NOT share this information with any other organisations or individuals.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting
Hannah Burns at High Brow Beauty & Aesthetics
(b) We have a legal obligation.
How we store your personal information
Your information is securely stored.
We keep paper and online forms for 5-8 years. We will then dispose your information by shredding/deleting all data.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at Hannah_burns@outlook.com, 07482542244 and or Unit 8, White Hart Arcade, Launceston, PL15 8AA if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us If you have any concerns about our use of your personal information, you can make a complaint to us at High Brow Beauty & Aesthetics, Unit 8, White Hart Arcade, Launceston, PL15 8AA.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk